PRIVACY POLICY

 

1. OVERVIEW

At https://jawmetrics.co.uk the privacy of our users is acknowledged, protected, and respected. The following policy describes how your data is collected, used, and disclosed to any relevant third parties by our website (https://jawmetrics.co.uk) (“Jaw Metrics”, “we”, “our”, “us”). Jaw Metrics is a fully functional brand of PH Investments Limited who is in control of all the operations and assets of our company. We have publicly displayed this privacy policy so that all the users, visitors, members (“user”) of our website can read it while using our website.

 

2. TYPE OF DATA JAW METRICS COLLECTS

Any data provided on the website by the user may be collected in a professional manner. This includes such personal data as the User’s name, email address, telephone number, shipping address or/and home address, and any other information voluntarily shared with our website. All information supplied for the purpose of shopping a product will also be deemed to be data voluntarily shared by the user. Please note all this data will be collected through our payment platform Stripe who is going to handle adding the information regarding users and customers. We may only use users’ email addresses through our third-party websites in order to communicate with them. At no time will our website collect or retain financial data such as credit card numbers, names, expiration dates, or CVV numbers. Such information shall only be collected by Stripe and PayPal and will not be stored on our systems. Our website accepts no responsibility for the handling of data by any third-party payment processors. In order to know more about Stripe’s and PayPal’s privacy practices and data collection please read their Privacy Policy

at https://stripe.com/gb/privacy. And;

https://www.paypal.com/va/webapps/mpp/ua/privacy-full.

2.1 Automatic Data Collection:

Other user information collected via accessing the website may include the user’s IP address, browser type, device, and OS type, access dates and times, and any pages viewed. Any information pertaining to interaction with the website (such as reviews, feedbacks, comments posted) may also be collected. Furthermore, there be certain information collected automatically through cookies.

 

3. USE OF COOKIES AND OUR COOKIES POLICY

We may track the IP address of a user’s computer or place a ‘cookie’ in the browser files of a user’s computer to provide automated features to the user.

A standard definition of a cookie can be summarized into few words. A cookie is a small file that has a tracking identifier that is sent by a hosting server or a website to a browser (such as Chrome, Firefox, Edge). The browser then stores this file. The purpose of storing such a file is that whenever a user visits the same website again the website remembers the user and provides the user experience based on the user’s interest and previous searches. Normally, there are two types of cookies called “Session Cookies” and “Permanent Cookies”. As the name suggests a session cookie remains only in the user’s browser as long as the user is browsing that website and as soon as the user exits from the website cookie is removed. Permanent cookies stay in the browsers until it expires or till the user deletes the cookie itself. Permanent cookies remember login information, previous user search information, checkout, and cart details. It is worth mentioning here that cookies do not have any information that can lead to a person’s identity personally. They are only for the purpose of convenience for both the user and the website.

A cookie also conveys information to the website about how users are interacting with the website such as the page views, the clicks on weblinks, the user’s access to the website, how long a user has stayed on the website, and other similar actions on the website. This allows us to track the usage of the user’s account of our service over a period of time which helps us make our services better for users in the future.

3.1 Third Party Cookies

We use third-party cookies on our website as well. Most importantly we use WooCommerce cookies which is our primary services provider. WooCommerce cookies help our website to keep track of the cart data.

 

4. REASONS FOR USERS’ INFORMATION COLLECTION

 

Unless otherwise stated, information is collected for internal purposes only. This includes such purposes as to :

  1. Administer the services provided by the website, including to inform our users of any relevant information contained within our website.
  2. Improve the services of our website.
  3. Contact the user for the purpose of research, product development or changes, and customer service.
  4. Compile anonymous statistical data and analysis for use internally or with third parties.
  5. Create and manage accounts.
  6. Deliver targeted advertising, news, or other promotional material from the website to the user.
  7. Enable communication between the website and the user.
  8. In the process of selling, expanding, reducing, or acquiring new businesses and assets, users’ information may be shared with our new partners.
  9. Fulfill and manage purchases, orders and payments, refunds, and other transactions relating to the website.
  10. Increase the efficiency and operation of the Jaw Metrics website.
  11. Notify the user of updates.
  12. Offer new products, services, recommendations, and request customer feedback.
  13. Perform other business activities under PH Investments Private Limited.
  14. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  15. Resolve disputes, troubleshoot problems, and respond to product and customer service requests.

 

5. PRESENCE OF THIRD-PARTY LINKS

Information may be shared with a third party to offer an enhanced service to the users or for the purpose of targeted advertising. The website will not share, lease, or sell any user information to a third party. The website may contain links to third-party websites that are not affiliated with us. Upon using these links to leave the website, any information given is not covered by this privacy policy, and the safety and privacy of any information given cannot be guaranteed. The user is obligated to inform themselves of any policies pertaining to third-party websites. The website is not responsible for the privacy policies of third parties.

In order to render our services and power our online store, we use the services of WooCommerce. All the personal data by the users will be shared with WooCommerce. This data includes full name, shipping details, phone number, geographic locations, and other details provided by the user/customer. We do not have any authority on the privacy practices of the WooCommerce website or any other third-party websites. Users and customers are encouraged to read the privacy policies of other websites by going to such websites and clicking on the link of the privacy policy. In order to read the Privacy Policy of WooCommerce and how they use, share, and protect your information read their privacy policy here: https://woocommerce.com/privacy%20policy/.

 

6. USER RIGHTS

Users can see, edit, or delete their personal information at any time. Website administrators may also see and edit this information.

 

7. GDPR PRIVACY RIGHTS

If you are a citizen of any European country or state, the following disclosure is made in compliance with the European General Data Protection Regulations (GDPR).

As a user, you have the right to access the personal information about you that we store on our systems, and have us update, correct, or delete it. Also, you may at any time withdraw your consent to any activity in which you provided us your consent. You are also entitled to obtain from us your Information (excluding data we obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller. If you wish to exercise any of these rights, contact us at [email protected]

 

8. EUROPEAN ECONOMIC AREA (“EEA”) PRIVACY STATEMENT

All information you provide to us is stored securely and treated with care and respect.

The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”) such as the United States. It may also be processed by persons operating outside the EEA. If we do send your data outside the EEA, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. By submitting your details, you agree to this transfer.

 

9. PROTECTION OF MINORS

Our website does not knowingly or specifically collect information about children under the age of 13 and we believe that children of any age should get their parents’ consent before giving out any personal information. This step has been taken in compliance with the COPPA act.

COPPA means The Children’s Online Privacy Protection Act. This act was enacted in 1998 and under this act, all the measurements have been made to protect the information for children, specifically children under 13. The main focus of the COPPA act is to put parents in control of the information to which their children may be having access. If you are under 13, you should never provide us with any personal information, nor should you be using our website and our services.

 

10. DATA PROTECTION PRACTICES

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or type of misuse by unauthorized parties.

 

11. MODIFICATIONS AND AMENDMENTS IN PRIVACY POLICY

We reserve the right to modify this policy at any time, and for any reason. These changes will appear as an update and will include the date of any changes. Any changes will be deemed valid and effective immediately upon the published update. No specific notice will be given to each individual user, and each user has waived any right to such notice. Users are encouraged to review our website regularly in order to inform themselves of any changes to this policy. As such, users are deemed to be informed of any changes by way of the update notice posted to the website at the time of any change. By continuing to use the website after the time of such published changes to the Privacy Policy, the user is deemed to have accepted changes.

 

12. NEWSLETTERS AND MAILCHIMP

We may send to all our users our company’s newsletter at their verified email addresses. By subscribing to our newsletter, you agree to the receipt of the newsletter and the procedures described. We do this in the pursuit of our legitimate interest in marketing our business.

The newsletter will be sent by means of “MailChimp”, a newsletter platform of the US company Rocket Science Group, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. The e-mail addresses of Jaw Metrics’s newsletter recipients, as well as further data described in the context of this information, are being stored on the servers of MailChimp in the USA. MailChimp uses this information to send out and evaluate the newsletters on our behalf. In addition, MailChimp can use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients to contact them independently or transfer data to third parties.

MailChimp is authorized, certified, and registered under the US-EU-Data-Privacy-Agreement and is committed to complying with European data protection requirements. You can view the privacy policy of MailChimp here: https://mailchimp.com/legal/privacy/.

 

13. OPT-OUT RIGHT TO USERS FROM NEWSLETTER AND E-MAIL LIST

We give all users of our website to opt-out from our newsletters, promotional, and commercial email lists by simply contacting us and letting us know. Moreover, the user has also an option to opt-out by following the ‘unsubscribe’ link at the bottom of the commercial email and removing his or her email from our list. This step has been taken in compliance with the CAN-SPAM act. Please note, we only send emails in order to send information, respond to inquiries, to promote our website, and to advertise our business. Requests to be deleted from email lists run by the website shall be completed upon a request submitted to our support department [email protected]

 

14. AFFILIATE DISCLOSURE

We believe that our users and the visitors to our website (https://www.jawmetrics.com) should be aware of all the data collection, rules, and policies of our business. Therefore, we are publicly disclosing that we may have included certain product ads and links on our website from which we will earn an affiliate commission when a user clicks those ads or links, follows the affiliated product/service page, and buys that product or service.

We are also disclosing that we are a participant in the Affiliates programs of the Amazon Associates Program. These affiliate programs by Amazon Inc. have been designed to provide means for the websites to earn a commission and advertising fee by displaying ads and linking their services on websites or blogs. Therefore, there will be certain products and links to these products available on our website from which we will earn a commission if any user of our website will spend money, buy services or products following the link through our website.

There is no additional cost to you when you click on a link or purchase a product through the link. However, commissions earned through the sales help to cover costs associated with building and maintaining our website.

Jaw Metrics website, its owner, affiliates, team, staff, or others associated with it will not be liable for any losses or damages resulting from any purchase which have been made through our affiliated ads, links, and sponsors.

This disclosure has been publicly made available on our website for everyone to read. If you have any questions or comments, you can reach us at [email protected]